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High Speed Internet

   

 


*Viasat, the company that owns Exede and Wildblue has renamed and combined its services.  Beginning in January 2018, all internet services provided by East Central Oklahoma Electric Cooperative's subsidiary, ECO Services, will be known as Viasat.


 

Plans available January 2018

 

Frequently asked questions:

Is there a Free Zone?

No.  There's no need for a Free Zone with Unlimited Data Plans.  The Free Zone was created to give additional data to our customers on older plans.  With our new Unlimited Data Plans, you don't have to wait until 3am to download files.

 

When will these plans be available in my area?

The Unlimited Data Plans will be available late December - early January.  They will be available throughout the state.

 

How much data usage is included in my Unlimited Data Plan?

On an Unlimited Data Plan, there are no limits to how much data you can use during your monthly billing cycle.  However, if you use more than 150 GB of data and the network is congested, Viasat may prioritize your data behind other customers.

 

Will my internet service be slower after I've used 150 GB of data?

When the network is not busy, nothing will happen to your service speeds.  When the network is busy, Viasat may prioritize your data behind other customers, which will result in slower speeds.  Web pages and videos may respond and load more slowly than during periods of non-congestion.

 

Is this the same as the Freedom Plans offered previously?

No.  If you used more than 150 GB of data on a Freedom Plan, your speeds were slowed all day, every day, until the end of your monthly billing period.  On an Unlimited Data Plan, your speeds remain normal after 150 GB of usage.  Instead, when the network is busy, your Unlimited Data Plan may be prioritized behind other customers after 150 GB of data usage, resulting in lower speeds.

 

Are there any installation fees?

The Basic 12 Plan will have a $49.95 installation fee for a standard installation.  All other plans will include free standard installation.  Pro-rated month plus first full month of service is due the day of installation.  If the house has a metal roof, the equipment will need to be installed on a designated pole.

 

Do these plans require a contract?

All of our plans require a 24 month agreement because of the cost of equipment and installation.  We ensure top quality installations by using experienced technicians.  If, at any time, the service doesn't seem to be working as well as you would like, give us a call and someone will contact you regarding your concerns.

 

Can I stream Netflix and other streaming services?  What speeds do I need for streaming?

All of our Unlimited Plans will allow you to stream Netflix and other services.  We recommend the highest speed for the best streaming experience.  Each plan differs on the video quality you can stream. 

  • Bronze 12 streams 360p, which is primarily for viewing on mobile devices. 
  • Silver 25 streams 480p, which is standard television and DVD quality. 
  • Gold 30 streams 720p for HD quality.

 


 

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