Hello East Central Electric Member
The purpose of this page is to provide updates for members on large-scale outage events and other pertinent information. To report an outage, please use SmartHub or call 918-756-0833.
Transmission lines are owned and operated by our power suppliers, KAMO and Western Farmers. These lines carry electricity across hundreds of miles from the generation facilities to substations across the East Central service territory. Whenever these systems are cut off, it can impact tens of thousands of members.
Substations are jointly owned and operated by the cooperative and our power suppliers. The substations take power from the transmission lines and step it down to travel across the co-op owned distribution lines. Whenever these systems are cut-off, it can impact several thousand members.
Distribution lines are owned and operated by the cooperative to distribute power across our service territory to individual members. Depending on the severity and location of the damage, when these systems are cut-off, it can impact anywhere from 2 to 2,000 members.
East Central is responsible for maintenance on everything up to and including the meter on your home or business. It is important that you ensure the cooperative has a record of your outage via SmartHub or direct phone call to make sure your power comes back on as steps 1, 2, and 3 are restored. If it does not, having a report on record will allow our team to see that your power is not yet restored and take steps to address the outage.